Job Title: Digital Marketing Producer (Project Manager)
Location: Remote | Type:Β Full time
Role Overview:
We are seeking a highly organized and proactive Digital Marketing Producer (Project Manager) to manage project workflows and enhance marketing automation delivery across Pardot and Salesforce Marketing Cloud (SFMC). This role plays a key part in ensuring timely, high-quality execution of both ongoing and campaign-based initiatives while driving continuous improvement across marketing automation systems.
Key Responsibilities:
- Project Management: Lead and manage complex digital marketing projects from intake through delivery, ensuring timelines, deliverables, and stakeholder expectations are met.
- Request Intake & Vetting: Review and prioritize business-as-usual (BAU) marketing automation requests, ensuring completeness, alignment with stakeholders, and appropriate resourcing.
- Process Monitoring & Communication: Monitor project progress, troubleshoot delays, and maintain clear communication on service levels (SLAs), timelines, and team bandwidth.
- Platform Expertise: Support and optimize processes in Pardot and SFMC, identifying opportunities for automation and workflow improvements.
- Documentation & Intake: Manage intake systems and ensure clear, accessible documentation for all marketing automation processes and requests.
- Cross-Functional Collaboration: Serve as a key liaison between marketing, creative, operations, and technology teams to align expectations and priorities.
- Prioritization & Boundaries: Proactively flag urgent or high-priority items and hold strong boundaries to protect team focus and project integrity.
Required Qualifications:
- 3+ years of experience in digital marketing project management, preferably in a marketing operations or producer role.
- Hands-on experience with Salesforce Marketing Cloud (SFMC) and Pardot.
- Proven ability to manage and prioritize multiple projects and stakeholders.
- Experience with Asana or similar project management tools.
- Strong understanding of marketing automation workflows, campaign execution, and lead lifecycle management.
- Exceptional communication skillsβclear, confident, and diplomatic.
- Ability to operate independently, make judgment calls, and hold others accountable for timelines and processes.
Preferred Qualifications:
- Experience working in a matrixed or cross-functional marketing organization.
- Familiarity with B2B marketing or enterprise marketing environments.
- Understanding of data governance, segmentation, and compliance considerations within marketing automation platforms.