Technical Writer
thatgamecompanyJob Title: Technical Writer
Location: Remote - US & Canada
Job Type: 6 Month Contract, potential for full-time hire
Rate: up to $55 p/h USD
Please provide a portfolio of previous work in your application
thatgamecompany is looking for a Technical Writer to develop documentation for our in-house tools that are used to support our flagship title Sky: Children of the Light. Our internally-developed applications are a fundamental part of live-operating Sky for millions of active players.
As a Technical Writer, you will play a vital role in enhancing our product user experience by creating high-quality documentation and in-app help content. You will work closely with product managers, developers, UX designers, and support teams to ensure our content is accurate, accessible, and helpful.
Key Responsibilities
Write, edit, and maintain user-facing documentation including user guides, how-tos, FAQs, and release notes
Develop concise, intuitive in-app help and tooltips that support users at the point of need
Collaborate with subject matter experts to gather and validate technical information
Ensure content is consistent in tone, style, and formatting across the product and documentation
Organize and structure content to make it easy to search, navigate, and consume
Participate in product testing and documentation reviews to ensure accuracy and usability
Update and revise content in line with product changes and user feedback
Key Qualifications
Bachelor’s degree in English, Technical Communication, Computer Science, or a related field
3+ years of experience in technical writing or similar role (internships may count towards this requirement)
Excellent written and verbal communication skills
Ability to explain complex concepts in clear, simple language to multiple audiences with differing levels of technical literacy, including internal and external developers and users
Familiarity with SaaS products and general software development terminology
Experience writing for a SaaS application or working in a software development environment
Basic understanding of documentation tools such as Google Docs, Confluence, or similar
Strong attention to detail and a user-focused mindset
Bonus Points
Passion for gaming, and experience writing technical documentation in the game industry
Familiarity with content management systems, version control (Git), or help authoring tools
Understanding of UX principles and how documentation fits into the user journey
Basic HTML/CSS knowledge
Exposure to tools like Figma and Jira
Passion for learning new technologies and continuously improving documentation quality
We look forward to meeting you!
Applicants must be authorized to work for any employer in the U.S. or Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Remote